2) Fax: (812) 853-9268
 

3) E-Mail: sales@gicx-ray.com
 

4) Mail your order to:
 

General Imaging Corporation

7151 Savannah Drive

Newburgh, IN   47630

What are my payment options or methods?

TERMS: Our standard business terms on approved credit are Net 30 days from date of invoice. All payments will be made in  USA funds as per our quotation.


1) Established accounts: have prearranged and approved Terms of Net 30 days from date of our invoice. Based on maintaining your account in good standing. Accounts that have not been active for twelve months will be subject to a review of credit & terms.


2) Credit card payments: We accept Visa, MasterCard, Discover, and American Express . 

We require; card type, card number, expiration date, CVV number (last 3 numbers on the back of card), cardholder name, billing address and shipping address.

3) Opening an account: requires a General Imaging Corporation credit application to filled out in full and returned. Allow our credit department 2-3 days for processing. Ensure form is complete with three credit references and their fax numbers. Incomplete or missing information will delay or reject your application. Quoted shipping dates commence from receipt of credit approval, not from receipt of an order unless credit is already approved.

          What is your minimum order?

• Our minimum billing order or credit card transaction, which we will accept, including shipping is $25.00.
  
  Can I get quantity discounts?
   
• We will offer quantity discounts on certain items, when ordered on the same order, shipped to the same location and for the identical items.
• Please check with our sales department for verification.
• We will review all inquiries regarding discounts on large quantity purchases, and will work diligently in trying to achieve the most competitive pricing available.
  
  How is your pricing structured?
   
• All pricing is net, except where quantity discounts are shown.
• All written quotation pricing is held firm for a thirty-day period from the original date of the quotation, unless otherwise specified.
• Pricing beyond the 30-day period is subject to change due to fluctuations in raw material and transportation costs.
• Should quantities change from the original quotation, a re-quote will be necessary.
  
  What do I do about returning goods?
   
• General Imaging Corporation does not accept any return merchandise without prearranged approval and a Return Authorization Number. Please call sales department for authorization and return number if warranted.
• There will be a standard 25% restocking fee, shipping is not refundable.
• Certain items like Aprons must be returned in its original condition unused.
• Accounts will not be credited until merchandise has been returned and approved as acceptable for resale as new.
• Any items older than 30 days from original shipping date will not be accepted.
• We do not accept returns of C.O.D. or special fabricated items.
• All custom products or non-standards are consider final sales and are non returnable.
  
  How do you handle credit balances?
   
• All credit balances that may have been issued must be applied within one (1) year of its issuance.
• If not applied or requested within this period, any outstanding balances will be forfeited or subject to a cancellation.
  
  Warranties
   
• A warranty is included with all products covered by a specific written warranty provided by terms established by manufacturer.
• Warranties are between the purchaser and the manufacture of the product. We will do everything we can to assist you in any and all warranty claims including repair/replacement.
• All freight charges arising from returns, exchanges, service or anything else is the sole responsibility of the purchaser.

           What are your General Terms and Conditions of Sale?